They told us our room would be ready by 4:00 and they'd call us. The pool bar entrance becomes off-limits b/c it's just inside the concert venue gate and there's a major fuss about no one entering that gate prior to concert, requiring a long circuitous trip thru the casino and back, juggling drinks.
Cons: When there's a concert, poolside service shuts down so it's self-serve. These are the reason for 4 stars, b/c these features did outweigh the cons below. Pros: Room was luxuriously perfect with quality linens, fridge, coffee, immaculate, modern, nice toiletries, robes on request great live music/dancing lovely pool area. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.
